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AI missed-call answering for UK small businesses

Missed calls shouldn't mean missed business.

Dayback uses AI to answer calls you can't get to, capture customer enquiries and give you the details you need to follow up.

Missed-call cover is what Dayback does today — not a switchboard replacement. It grows with you when you're ready.

Try the live demoHow it works

Example enquiry · fictional

Caller would like an MOT and an interim service before the MOT expires at the end of next month. Mentioned a squeak from the front brakes when slowing down. Asked whether a courtesy car might be available — told the garage will confirm.

Caller
Sam Example (fictional)
Callback number
07700 900123
Enquiry type
MOT and service
Registration
AB12 CDE
Vehicle
2016 Ford Focus, 1.0 petrol
Preferred timing
Weekday mornings, ideally next week
Urgency
Normal
Details confirmed by caller
Yes
Follow-up required
Yes

A fictional garage example — Dayback adapts the same service to plumbers, salons, trades and other small businesses.

How it works

  1. 01

    Forward unanswered calls

    When you're under a car or the phone rings out, your phone system forwards the call to Dayback.

  2. 02

    Dayback takes the enquiry

    A friendly receptionist answers basic questions you've approved and notes the caller's name, number, what they need and when.

  3. 03

    You get a clear summary

    A structured enquiry lands with you so you can call back and book it in — on your terms.

Every missed call becomes a clear summary

No voicemails to decipher. Below is a fictional garage receptionist — one example of how Dayback can be set up. The same idea works for plumbers, salons, trades and other small businesses. Each enquiry arrives in the same structured format:

  • Caller name and callback number
  • What the enquiry is about
  • Vehicle or job details, when relevant
  • Preferred timing and urgency

Example enquiry · fictional

Caller would like an MOT and an interim service before the MOT expires at the end of next month. Mentioned a squeak from the front brakes when slowing down. Asked whether a courtesy car might be available — told the garage will confirm.

Caller
Sam Example (fictional)
Callback number
07700 900123
Enquiry type
MOT and service
Registration
AB12 CDE
Vehicle
2016 Ford Focus, 1.0 petrol
Preferred timing
Weekday mornings, ideally next week
Urgency
Normal
Details confirmed by caller
Yes
Follow-up required
Yes

Try it yourself — your own private demo

This is a live demo of a fictional garage receptionist — an example of how Dayback works. Start a session, call the demo line and read out your six-digit code, then play the part of a customer. When you hang up, your enquiry summary appears right here.

Please use made-up details only.

This is a demonstration. Don't give your real name, phone number, registration or any other personal information on the call — invent them. Demo sessions last 30 minutes, then the session and any summary are deleted automatically within a few minutes. Calls that finish after the 30 minutes won't appear.

You'll get a private six-digit code that links your call to this browser tab.

Your enquiry summary will appear here

Only this browser tab can see it. We never show the call transcript or recording.

Built for busy small businesses

Fewer lost jobs

Callers who reach voicemail often ring the next business. Dayback gives them a real answer instead.

Stay on the job

No more downing tools to grab the phone. Deal with enquiries when it suits you.

Callbacks with context

Know who's calling and why before you dial back.

Honest by design

Dayback doesn't quote prices, diagnose problems or promise bookings. You stay in charge.

Start with missed-call cover. Grow when you're ready.

Missed-call answering is what Dayback does today. It's also a first step — here's what we're working towards for the future.

  • A full-time AI receptionist

    Later on, Dayback could answer every call — not just the missed ones — as an always-on receptionist for your business.

  • Routine enquiries handled

    In future, routine questions like your opening hours, location or availability could be dealt with on the spot.

  • More than missed-call cover

    These are possibilities we're working towards, not features that exist today. Missed-call cover is what Dayback does right now.

Questions

Interested in Dayback for your business?

Tell us a little about your business and we'll be in touch by email.

We use these details only to reply to your enquiry and keep them for up to 180 days. See our privacy notice.